New Patients

Q. Do I need a prescription or a referral from my primary care physician in order to make a consultation?
A. No. Patients can see me directly without having to wait to receive a prescription or a referral from a primary care physician.

Q. How long is an initial consultation?
A. Initial mental health consultations are 45 minutes.

Forms to bring to your session include:

  1. New Patient Registration
  2. History Form
  3. Consent to Release Information
  4. Credit Card Authorization – if desired, my office can retain a protected copy of your credit card for automatic billing.

Learn more about payments.

Q. Is there anything else I should bring with me to my first visit?
A. Please bring the completed set of new patient forms to your first session. In the event that you are unable to complete these forms beforehand, I recommend you arrive to my office approximately 15 minutes early to complete the intake paperwork in advance of your visit. Please also bring any recent lab work and any documentation or letters from prior providers, if applicable.

Q. What can I expect in the initial consultation?
A. This evaluation will last a complete 45 minutes, or longer upon request made at time of scheduling. This evaluation will include a thorough subjective history of your current condition, your medical history, and a deeper exploration of your current complaints. We’ll discuss a one-on-one future treatment plan that outlines the frequency of treatment and suggestions for initial improvement on the very first visit.

Oftentimes, additional diagnostic testing is recommended, as needed. The workup is conducted to derive the following assessments:

  • to rule in or out any medical issue that may be portraying itself as a psychiatric illness
  • to explore any dietary or nutritional deficiencies that can be addressed using supplements and dietary modifications to promote full–body health
  • to determine the body’s metabolism of various medications to enhance likelihood of choosing an effective medication for your body. This functions to minimize and often eliminates the need for multiple drug trials prior to finding an effective treatment

Following your first visit, please plan to have any suggested and prescribed lab work completed, so that results are available to discuss in your second session.

Not all insurances are created equal; I have found that the laboratories I work with most closely can sometimes significantly reduce their fees in certain circumstances as needed in the case of insurance denial for a test. Please note that as policies and providers are always in motion, there is no means for me to accurately assess and/or guarantee such coverage.

Occasionally, I feel another provider I work closely with is a more appropriate physician for the concerns and complaints presented. In that case, I will provide referral information as needed.

Q. Do you accept insurance?
A. No. In order to provide care with less time restrictions, and to allow me to focus on my patients without excessive paperwork, I do not participate in any insurance plans. As a convenience for my patients, I will provide documentation and paperwork in order for patients to potentially obtain out-of-network reimbursement from their respective insurance companies.

Q. What is your appointment cancellation policy?
A. Please cancel with at least 24 hours notice to avoid being charged for the missed visit.

Q. Do you treat men?
A. Yes! I treat both men and women.

Treatment Sessions

Q. What types of diagnoses do you treat?
A. I treat women and men experiencing a range of challenges. See the complete list of diagnoses treated.

Q. How does an initial evaluation differ from a follow-up visit?
A. Follow up sessions will be anywhere from 15 to 45 minutes in length, depending upon what we feel is most appropriate following the initial visit.

Q. Can you act as my Primary Care Physician?
A. No, I will not act as an internist, but I will follow up with other providers to coordinate care.

Payments

Q. Can I receive insurance out-of-network reimbursement?
A. Many patients submit and receive reimbursement for a portion of a session cost, as determined by their specific insurance company and plan. The code for the initial consultation is 90792, if you’d like to verify with your plan.

Q. What forms of payment do you accept?
A. I accept payment by cash, check and all major credit and debit cards (Visa, Mastercard and American Express) at the time of your consultation or treatment session.

Q. When do you charge my credit card?
A. Payment is expected at the time services are rendered, unless a credit card is kept on file. For patients who prefer the convenience of automatic  billing, my office will keep a credit card on file on a secure server, once I have your secured authorization, indicating your preference for automatic payment. Please contact my office if you’re interested in learning more about this service.

Please note that I am not a credit grantor, and therefore, failure to make timely payments may result in late fees and then possibly the placement of your account with a collection agency or attorney for collection.

Q. How do I enroll in automatic billing?
The easiest way to enroll in automatic billing is to contact my office.

Cancellation and Rescheduling

Q. How do I change or cancel an appointment?
I have a 24-hour cancellation policy. All appointments cancelled less than 24 hours will be charged the full amount for a missed session. The best way to change or cancel an appointment is to call my office at 212-348-0175 or email contact@carlysnydermd.com.  Every attempt will be made to honor all change requests, however, if your request is less than 24 business hours away,  you will be responsible for payment for that session.

My Office

Consultations take place in my office on the Upper East Side, in Manhattan. My schedule shifts each week, due to time commitments given to Beth Israel Medical Center in New York City. Typically session times are scheduled based on appointment availability Monday – Friday from 8:30 AM – 6 PM ET – 201 East 87th Street, #16J, New York, NY 10128.

Moms with babies up to 12 months old are welcome to bring their children to appointments. The treatment space has been thoughtfully decorated to support health and wellness; the office is baby friendly, and has been outfitted with play mats, a bouncy seat and age appropriate toys, all of which are sterilized before and after each baby visit. To make an appointment, please call 212-348-0175 or contact us.

 

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